Privacy Policy

Last updated date: December 7, 2024

At luxury mooncakeshop, your privacy and trust are of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, mooncakeshop.click, or purchase our luxury mooncakes. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information: personally identifiable information (PII) and non-personally identifiable information.

  • Personally Identifiable Information (PII): This includes any information that can be used to identify you, such as your name, email address, phone number, billing and shipping address, and payment information. We collect PII when you make a purchase, create an account, sign up for newsletters, or interact with customer service.

  • Non-personally Identifiable Information: This includes data such as browser type, device type, IP address, and usage statistics. This information helps us improve the performance and functionality of our website.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: Your PII is necessary for us to fulfill orders, process payments, and deliver your products.
  • To Improve Customer Service: By using your feedback and inquiries, we are able to provide better customer service and offer personalized experiences.
  • To Send Marketing Communications: We may send you promotional emails or newsletters about new products, offers, and updates. You can opt-out at any time.
  • To Enhance Website Experience: Non-personally identifiable information helps us track website activity to optimize user experience.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your PII to third parties. However, we may share your information with trusted partners and service providers who help us operate our website, process payments, and fulfill orders. These third parties are obligated to protect your information and use it only for the purposes of our business operations.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are small text files that are stored on your device to remember preferences, track browsing activity, and improve website functionality. You can manage cookie settings through your browser, but please note that disabling cookies may affect the functionality of our website.

5. Security of Your Information

We take the security of your personal information seriously. We use industry-standard encryption protocols (SSL) to ensure that your payment and personal data are protected during transmission. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, update, or delete your personal information by logging into your account or contacting us directly. If you wish to opt-out of receiving marketing communications, you can click the unsubscribe link in any promotional email we send.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that a child under 13 has provided us with personal information, we will take immediate steps to delete such data.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Address:
1234 Maple Street, Suite 100
Minnesota, USA

Phone number:
(651) 555-9876

Email:
info@modyolo.mobi